This course is designed to help you improve your interactions with other people in your workplace or at home. This course gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This course can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.
One you have purchased this product you will receive a workbook, pre and post test. activity sheet and course overview