Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organisational goals to strive for?

Critical Elements of Customer Service

SKU: AEC1048-E
£59.00Price
  • One you have purchased this product you will receive a workbook, pre and post test. activity sheet and course overview